Keep your machine running like new

Our certified technicians repair all makes and models—including sergers, longarms, multi-needle embroidery, combo machines, and industrial units. If it uses a needle and thread, we can fix it!
Book Your Service

Trusted service. Transparent pricing.

Free estimates

No hidden costs

Free on-the-spot

diagnostics

Full service: $125–$150

(price varies by model)

Every full service includes:

  • Full disassembly and deep internal cleaning
  • Removal of all lint, dust, and residue
  • Adjustment of timing and settings to factory standards
  • Lubrication and oil replenishment
  • Tension balancing and full test-sew
  • 6-month warranty on all labor

What to Bring with Your Machine

Each machine is unique! Here’s a checklist to make sure you bring what we need to complete your service efficiently.
  • Power cord & foot control
  • Zigzag needle plate & presser foot
  • Bobbin case
  • Any part that’s giving you trouble (e.g. buttonhole foot, BSR foot)

We may send you home with some of these accessories if we determine they are not needed.

  • Tip: Back up your machine settings to a USB if possible.
  • Tip: When in doubt—bring it!
  • Power cord & foot control (if required)
  • Straight stitch/embroidery needle plate
  • Embroidery presser foot
  • Hoop, module & bobbin case
  • Any specific component giving issues

We may send you home with some of these accessories if we determine they are not needed.

  • Tip: Back up your machine settings to a USB if possible.
  • Tip: When in doubt—bring it!
  • Power cord & foot control
  • Presser foot & thread stand/tower
  • Fabric sample if it’s causing trouble
  • Any accessory related to the issue

We may send you home with some of these accessories if we determine they are not needed.

  • Tip: Back up your machine settings to a USB if possible.
  • Tip: When in doubt—bring it!
  • Sew head only
  • Presser foot, needle plate, bobbin case (threaded)
  • Thread spool and material sample

If your machine is cabinet-mounted, call us for removal guidance.

We may send you home with some of these accessories if we determine they are not needed.

  • Tip: Back up your machine settings to a USB if possible.
  • Tip: When in doubt—bring it!
  • Sew head & power cord
  • Needle plate, presser foot, bobbin case
  • Spool of your usual thread
  • Any extra required components

We may send you home with some of these accessories if we determine they are not needed.

  • Tip: Back up your machine settings to a USB if possible.
  • Tip: When in doubt—bring it!
  • Power cord
  • Foot control
  • Zigzag needle plate
  • Embroidery/straight stitch needle plate
  • Zigzag presser foot
  • Embroidery presser foot
  • Embroidery hoop
  • Embroidery module
  • Sewing bobbin case
  • Embroidery bobbin case (if available)
  • Any specific component causing problems

We may send you home with some of these accessories if we determine they are not needed.

  • Tip: Back up your machine settings to a USB if possible.
  • Tip: When in doubt—bring it!

Customer Maintenance Tips

Keep your machine in peak shape between services.
  • These tips do not replace a full service, which is recommended every 12–18 months.

Regular care keeps your machine in peak condition between services.

  • Change your needle every 3–4 hours of sewing
  • Oil the hook with each new project (or if tension issues arise)
  • Clean lint and fuzz from feed dogs and hook area regularly
  • Wipe the exterior with a damp cloth—never spray directly
  • Use a surge protector with voltage regulation
  • Service every 12–18 months to maintain performance and lifespan

Common Troubleshooting

We’re here to help—but here are quick tips to try first:

Check if the bobbin winder is on. If it is, slide it into the off position. The bobbin winder can often, unknowingly get bumped and turned on.
If your machine is skipping, looping, shredding, breaking, has bad tension, try changing your needle, rethreading, or oiling.
Clean and oil your hook area. If you are unsure of how to oil your hook, stop by with your machine and allow a member of our team to show you.
If your machine is giving error codes or not functioning properly, try to reboot it. Power the machine off for 10-20 seconds, then power the machine back on.
Rotate the handwheel fully forward. This will align everything properly and allow your feed dogs to come back to the up position.
Check presser foot pressure, and or remove the needle plate and clean out any lint build up in the feed dog area.
Need help?
Call us
We can often troubleshoot over the phone!
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A Clean Stitch Sewing Center

  • 3275 N. Reserve St. Suite K-1, Missoula,
MT 59808
  • (406) 541-4486